Milena is working in the domains of digital transformation, user experiences and innovation in big digital cultural collections. After 13 years of academic experience in Scotland, Malta and Qatar she is now reintegrating in her native Bulgaria with a research grant DISTILL which explores disruptive technologies in innovation labs in GLAM institutions. In 2019 she was instrumental in hosting the booksprint which delivered the first book exploring the innovation labs in the cultural and scientific heritage sectors, ‘Open a GLAM Lab’ and was also honoured to receive the Europeana Unsung Hero award. A member of the ENA Management Board from 2021 and of DARIAH Scientific Board from 2022.